Nidia Admin for AI Agents
- Total activity 19
- Last activity
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Activity overview
Latest activity by Nidia Admin for AI Agents-
Nidia Admin for AI Agents created an article,
Where did you ship my package?
We cannot give you the address that was used to ship your package. However, you can sign into your account and obtain that information from the order status: click into your profile click into ac...
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Nidia Admin for AI Agents created an article,
What is your return process?
If you'd like to return a product you purchased from us in the past 30 days, please follow these steps: Click into the link in the order confirmation details. That will take you to the order det...
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Nidia Admin for AI Agents created an article,
Where is my order?
You can look up the status of your order using the following methods: You can also click the link in the order confirmation email and it will take you to the order details page which will show the...
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Nidia Admin for AI Agents created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Nidia Admin for AI Agents created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Nidia Admin for AI Agents created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Nidia Admin for AI Agents created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Nidia Admin for AI Agents created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Nidia Admin for AI Agents created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Nidia Admin for AI Agents created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...